Floxi Terms of Service
Last Updated: 04/10/2024
1. Acceptance of Terms
Welcome to Floxi.io ("Floxi," "we," "us," or "our"). By accessing or using any services provided by Floxi, including the Floxi website, applications, API, and related products (collectively, the "Service"), you are agreeing to comply with and be bound by these Terms of Service ("Terms"). These Terms govern your use of the Service. If you do not agree to all of the Terms, you must immediately cease using the Service.
Floxi reserves the right to modify these Terms at any time. Any modifications will be posted to this page, and your continued use of the Service following such changes constitutes your acceptance of the modified Terms. It is your responsibility to regularly review these Terms.
2. Changes to Terms
Floxi reserves the right, in its sole discretion, to change or update these Terms at any time. When changes are made, we will revise the "Last Updated" date at the top of this page. It is your responsibility to review these Terms periodically to stay informed about updates.
In the event of material changes, we may attempt to notify you by email or through a notice on our website. However, your continued use of the Service after any updates constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.
3. Description of Service
Floxi provides an AI-powered marketing platform that enables marketing agencies and businesses to streamline their digital marketing efforts, including the generation of performance reports, social media campaign management, content scheduling, and advanced advertising analytics.
Floxi's features may include, but are not limited to:
- Uploading data from CSV files for automated report generation.
- Connecting Meta Ads accounts for live performance tracking.
- Scheduling and automating social media content posts.
- AI-driven analysis of ad campaign performance.
- Recommendations for improving marketing strategies.
We continually evolve our Service, and new features may be added or existing features removed or altered without prior notice to users. We are not responsible for any changes, including the removal or discontinuation of specific features.
4. Eligibility
By using the Service, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction and have the legal authority to enter into a binding contract. If you are using Floxi on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" will refer to that entity.
You also agree that you will not use the Service if you are:
- Prohibited from using the Service under applicable laws, including those regarding export controls and sanctions.
- A resident of any jurisdiction where the use of the Service is prohibited by law.
5. Account Registration and Responsibilities
You may need to create an account to use certain features of the Service. When you register for an account, you must provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and any activities that occur under your account.
You agree to:
- Provide accurate and complete information during the registration process.
- Keep your account information up-to-date.
- Safeguard your account login details.
- Notify us immediately of any unauthorized access or use of your account.
Floxi will not be liable for any losses or damages arising from your failure to comply with these responsibilities.
6. Privacy and Data Protection
Your use of the Service is subject to Floxi's Privacy Policy, which describes how we collect, use, and disclose your personal information. By using the Service, you consent to the collection, use, and disclosure of your data as outlined in the Privacy Policy.
In addition, by using Floxi, you acknowledge that the Internet is an inherently insecure medium, and we cannot guarantee the security of any data transmitted to or through our systems. However, we take commercially reasonable steps to protect your data.
7. User Content and License
You are responsible for any content that you upload, submit, store, or transmit through the Service ("User Content"). By submitting User Content, you grant Floxi a worldwide, non-exclusive, royalty-free, transferable license to use, copy, modify, distribute, and display such content as necessary to operate the Service.
You warrant that:
- You own or have the necessary licenses, rights, consents, and permissions to use and distribute User Content.
- Your content does not infringe on the intellectual property rights, privacy rights, or other legal rights of third parties.
Floxi reserves the right, but is not obligated, to monitor and review User Content and to remove any content that we deem inappropriate or in violation of these Terms.
8. Prohibited Conduct
By using the Service, you agree not to:
- Use the Service for any unlawful or fraudulent purposes.
- Access or attempt to access unauthorized areas of the Service or disrupt the security, integrity, or performance of the Service.
- Upload, post, or transmit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
- Interfere with, disrupt, or create undue burdens on the Service, its infrastructure, or networks.
- Use any automated systems, such as bots or scrapers, to access or interact with the Service without our permission.
- Attempt to reverse-engineer, decompile, or otherwise exploit the underlying source code or technology of the Service.
Violating any of these rules may result in immediate termination of your account, at Floxi's sole discretion.
9. Paid Services and Billing
Floxi offers both free and paid services. Details of the available subscription plans, features, and pricing are provided on our pricing page or within the Service. By subscribing to a paid service, you agree to the terms of billing, payment, and renewal outlined below.
- Billing: Your subscription will be billed in advance on a recurring basis, in accordance with the applicable subscription terms.
- Payment Methods: You must provide a valid payment method (such as a credit card) to complete your subscription. By providing this information, you authorize Floxi to charge the subscription fees and any applicable taxes to your payment method.
- Subscription Renewal: Your subscription will automatically renew at the end of the billing period unless you cancel it before the renewal date. We may notify you of upcoming renewals, but it is your responsibility to ensure timely cancellation if you do not wish to renew.
- Refunds: Unless otherwise provided in specific agreements, all payments are non-refundable, including for unused portions of the Service.
If we are unable to process your payment, we may suspend or terminate your access to the Service.
10. Intellectual Property Rights
The Service, along with all intellectual property associated with it, including but not limited to software, trademarks, logos, and content, is owned by Floxi or its licensors. You are granted a limited, non-exclusive, non-transferable, and revocable license to use the Service for personal or business purposes in accordance with these Terms.
You agree not to:
- Copy, modify, distribute, or create derivative works based on the Service.
- Use Floxi's trademarks, logos, or branding without our prior written permission.
11. Third-Party Services and Integrations
Floxi may integrate or provide access to third-party services, tools, or content as part of the Service. These third-party services are governed by their own terms and policies, and Floxi is not responsible for their content, practices, or compliance with legal requirements. By using third-party services via Floxi, you agree that Floxi is not liable for any issues that may arise from your use of these services.
12. Termination of Service
Floxi reserves the right to suspend or terminate your access to the Service at any time, with or without cause, for violations of these Terms or other reasons. We may attempt to provide notice before termination, but are not required to do so.
Upon termination, all licenses and rights granted to you under these Terms will immediately cease, and you must discontinue all use of the Service. Any fees paid prior to termination will not be refunded, except as otherwise stated in our refund policy.
13. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. Floxi disclaims all warranties, including but not limited to:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement.
- That the Service will be uninterrupted, secure, or error-free.
- That the results obtained from using the Service will be accurate, reliable, or meet your expectations.
Floxi does not warrant that the Service is free of viruses, malware, or other harmful components.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Floxi, its affiliates, and their respective officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, loss of data, or damages resulting from the use of the Service.
Floxi's total liability to you for all claims arising out of or related to the use of the Service will not exceed the amount you have paid to Floxi in the preceding 12 months or $100, whichever is greater.
15. Indemnification
You agree to indemnify, defend, and hold harmless Floxi and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:
- Your use or misuse of the Service.
- Your breach of these Terms.
- Your violation of any third-party rights, including intellectual property or privacy rights.
16. Governing Law and Dispute Resolution
These Terms and your use of the Service will be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of laws provisions.
Any disputes arising out of or in connection with these Terms or the Service will be resolved exclusively in the courts located in [Your Jurisdiction], and you consent to the personal jurisdiction of these courts.
17. General Provisions
- Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
- Entire Agreement: These Terms, together with our Privacy Policy and any additional agreements or terms specific to the Service, constitute the entire agreement between you and Floxi with respect to the Service.
- Waiver: Floxi's failure to enforce any right or provision in these Terms does not constitute a waiver of such right or provision.
18. Contact Information
If you have any questions or concerns about these Terms or the Service, please contact us at:
- Email: support@floxi.io